Sun Life Financial, US

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Customer Service Information

If you have a question about one of our products or services, please contact the appropriate customer service department from the list below.

Assurant Employee Benefits
2323 Grand Boulevard
Kansas City, MO 64108
816.474.2345

Secure email
For assistance in retrieving secure emails, call our
ACT Help Desk at 800.554.6386.

Sales/Marketing
To locate a sales office or to request a quote.
Send E-mail

Online Advantage Support
Questions about logging in or how to use this tool.
800.733.7879, ext. 7600
Send E-mail

Policy Administration
Questions about your policy, plan coverages or
to order more cert booklets.
800.733.7879
Send E-mail

Group Life Claims
Questions about a life policy or claim.
800.451.4531
Send E-mail

Disability Claims
Questions about a disability policy or claim.
Indianapolis Benefit Center 800.283.3636
Kansas City Benefit Center 800.451.4531
Minneapolis Benefit Center 800.325.8385
Send E-mail

Dental Claims
Questions about your dental plan, locate a
provider or to order ID cards.
Prepaid Dental 800.443.2995
All Other Dental 800.442.7742
Send E-mail

Broker Services
Questions about becoming licensed with us or
about your commission statement.
800.733.7879
Send E-mail

Provider Services
Questions about joining our network, coverages
or claims.
800.522.1313
Send E-mail



ProviderFund® Account
Automated Information Line 800.227.1308
Accountholder Service 800.451.4531

Small Group, Individual and Short-Term Medical
Assurant Health 800.800.1212
Send E-mail to Assurant Health

Group Medical
Assurant Health 800.444.6254
Send E-mail to Assurant Health

Medical Savings Accounts
Assurant Health 800.800.1212
Send E-mail to Assurant Health

Individual, Variable, and Life Insurance, Annuities
The Hartford 800.800.2000

Long Term Care Insurance
John Hancock 800.695.7389

Preneed (Burial/Funeral Expense Insurance)
Assurant Preneed 800.835.8953
American Memorial Life 800.810.9046

Accidental Death & Dismemberment
Voyager and Assurant 800.252.2148