June 1, 2016, Integration Update

Back in March, we announced Sun Life's acquisition of Assurant Employee Benefits from Assurant, Inc. Since then, we've been working diligently to bring the two businesses together under the Sun Life brand. You will start to see the Sun Life logo replace the Assurant Employee Benefits logo across communications, websites, and even the former Assurant Employee Benefits main office building in Kansas City, MO, which we've captured here on video.

Our integration efforts are progressing, and they impact our customer audiences in different ways.

For Brokers

June 1 marks an important milestone. Today, we are excited to announce the availability of a broadened product portfolio that brings together strengths from both businesses. We are also excited to announce that our separate distribution and account management teams are now one unified Sun Life sales and account management team.

  • If your point or points of contact have changed, we will communicate this to you. You may also contact our Employee Benefits Internal Sales Desk directly at 877-736-4739 to inquire about your sales contact(s).

For Employers

Sun Life remains customer driven, service oriented, and committed to providing you with the same high-quality service you've come to expect. For now, everything stays the same in the way you manage your policy, submit claims, pay your premium, and access customer service. You can continue to consult the same websites that you do today to manage benefits and call the same toll-free telephone number you use today: 800-247-6875.

For Members

Nothing changes for employees currently enrolled or receiving benefits. We will continue to administer benefits under the terms of our current policies and are committed to providing the excellent service you have come to rely on. Any changes in the future will be communicated in a timely manner.

Be sure to check out our FAQs if you have additional questions.